InventHelp operates legally but with a documented 99.86% failure rate—only 5 of 3,507 recent clients profited. Four decades of regulatory actions, class-action lawsuits, reviews, complaints and investigative journalism reveal a business model built on high-pressure sales and astronomical fees rather than inventor success.
The company’s own disclosures tell a stark story: between 2022-2024, just 0.14% of clients made more money than they paid InventHelp. This abysmal rate, combined with typical costs of $10,000-$16,000, a 1994 FTC settlement for misrepresentation, and a $3 million class-action settlement finalized in March 2023, paints a troubling picture. Patent attorneys, the USPTO, and inventor advocacy groups near-unanimously recommend avoiding invention promotion firms, calling most “either ineffective or outright fraudulent.”
How InventHelp Actually Operates
InventHelp, founded in 1984 and headquartered in Pittsburgh, operates through 45-65 sales offices across the U.S., Canada, Germany, and Australia, generating estimated annual revenues of $15-$36 million. Operating as Invention Submission Corporation d/b/a InventHelp, the company profits from upfront fees for service packages—a critical misalignment of incentives.
The typical process: inventors receive free consultations where representatives express enthusiasm regardless of merit. The company explicitly states it provides “no evaluation of invention merit or marketability,” yet every inventor receives the same optimistic pitch. Service packages ranging $10,000-$16,000 include patent attorney referrals, marketing materials (3D videos, drawings, prototypes), and submission to InventHelp’s claimed database of 9,000+ companies.
However, multiple investigations revealed many database companies are defunct, never heard of InventHelp, or explicitly deny any relationship. One case in the 2018 class-action lawsuit involved a fake company called “Abrams Gentile Entertainment”—when investigators visited the Manhattan address, they found vacant office space with empty boxes. The company never existed.
Catastrophic Success Rates and Customer Outcomes
InventHelp’s most recent statistics (2022-2024) show only 5 clients (0.14%) received more money than they paid. This represents a dramatic decline from 0.75% (2015-2017) and 0.5% (2007-2009). Success rates have deteriorated over time while fees remain high.
While InventHelp features success stories like products sold in major retailers, every success story includes the mandatory disclaimer: “The above results are not typical as most client inventions are not licensed, manufactured, sold in stores.” These exceptional cases represent extreme statistical outliers from the 99.86% who don’t profit.
Customer reviews show dramatic polarization. Trustpilot shows 4.4/5 stars from just 24 reviews, while ComplaintsBoard rates 2/5 stars stating “the majority of inventors are dissatisfied.” The Better Business Bureau maintains an A+ rating despite the company refusing BBB accreditation since 1986.
Most complaints involve: companies in the database that “NO LONGER IN SERVICE” or never existed; minimal evidence inventions were promoted at claimed trade shows; high-pressure sales tactics using religious appeals; poor quality deliverables; and extreme difficulty obtaining refunds. One inventor called every company on his $12,000 submission list—not one had heard of InventHelp.
Four Decades of Legal Problems
The 1994 FTC settlement required $1.2 million set aside for customer refunds after the Federal Trade Commission accused the company of “misrepresenting the nature, quality and success rate” of services. This enforcement led to the 1999 American Inventors Protection Act requiring invention promoters to disclose success rates.
Multiple federal class-action lawsuits consolidated into Calhoun et al v. Invention Submission Corp resulted in March 2023 final approval of a $3 million settlement covering January 2014 to June 2021. The lawsuit alleged “deceptive and fraudulent invention promotion scam” that “bilked thousands of aspiring inventors,” including violations of the American Inventors Protection Act, breach of contract, and operating a “multi-tiered conspiracy.”
The settlement mandated business practice reforms including customer care teams, electronic complaint tracking, and Data Bank updates. Despite these court-ordered reforms, BBB complaints continue in 2023-2024 with identical patterns.
Investigative journalism revealed InventHelp strategically targets advertising to communities with high African-American populations, leveraging George Foreman’s celebrity endorsement. Court documents allege the company offered high-interest loans (18% misrepresented as “interest-free”) through affiliated lenders, creating what plaintiffs described as a “conspiracy that preys upon aspiring inventors’ high hopes and dreams.”
Expert Consensus: Avoid at All Costs
The patent attorney community demonstrates near-unanimous opposition to invention promotion companies. Multiple registered patent attorneys stated: “I advise all my clients to avoid inventor assistance firms generally” and “These companies have a well-earned reputation for very inadequate and sometimes fraudulent ‘help’.”
Predictable Designs emphasized: “Invention promotion firms want one thing – your money. They don’t really care if your product is a success or not.” The USPTO itself warns hundreds of companies offer invention-promotion services and “virtually all of them are either ineffective or outright fraudulent,” with the agency believing fewer than six legitimate firms exist nationwide.
The Mathematical Reality
If an inventor pays InventHelp $12,000 (average reported cost) with 0.14% profit probability, the expected value equals $16.80. For every $12,000 paid, the average expected return is less than $17—representing negative expected value of -$11,983.20 per customer.
Breaking down deliverables: Basic Information Package ($300-$1,500 market value), 3D video ($500-$2,000), website ($500-$1,500), prototype ($100-$500), patent referrals ($750-$1,500), press releases ($300-$500). Total market value: approximately $2,650-$7,000 for services InventHelp sells for $10,000-$16,000.
Better Alternatives Recommended by Experts
USPTO free resources: The Pro Se Assistance Program and Inventors Assistance Center provide free one-on-one assistance, educational programs, and tools for independent inventors. The Patent Pro Bono Program offers completely free legal assistance for qualifying inventors.
Contingency-based licensing: Invention City charges $185 for “Brutally Honest Review” and only offers deals if ideas have commercial potential—no additional fees if accepted. Lambert Licensing charges $200 for evaluation then works on contingency, claiming 30-40% of accepted inventions get licensed. Both profit only when inventors profit.
United Inventors Association: Free membership provides access to inventor resources, educational seminars, networking with 65+ local associations, and connections to ethical service providers.
Direct patent attorney services: Provisional patents cost $2,000-$5,000, utility patents $5,000-$35,000 depending on complexity. While expensive, inventors receive actual legal protection with professional quality rather than marketing materials with 99.86% failure rates.
Red Flags Every Inventor Should Recognize
Critical warning signs include: “Your idea is great!” praise without thorough evaluation; high-pressure tactics with false urgency (“today is the last day”); unwillingness to disclose success rates; database claims that can’t be independently verified; contract terms differing from verbal promises; and history of FTC enforcement or USPTO complaints.
The American Inventors Protection Act requires disclosure of: total inventions evaluated, customers contracted, customers who received net financial profit, and licensing agreements. Success rates below 5% should trigger extreme caution—InventHelp’s 0.14% means 99.86% lose money.
Final Verdict
InventHelp operates as a legal business providing real services—yet functions with a predatory business model that systematically fails 99.86% of clients financially. Four decades of evidence show: declining success rates from 0.5% to 0.14%, fake database companies, $3 million class-action settlement, continuous identical complaints, and universal expert warnings.
For every 1,000 inventors paying $12,000 each (total $12 million), only 1-2 make more than they spent. The remaining 998-999 lose their entire investment. The USPTO’s statement bears repeating: of hundreds of invention promotion companies, “virtually all are either ineffective or outright fraudulent.”
The recommendation is unambiguous: avoid InventHelp and all invention promotion companies charging substantial upfront fees. Instead, work with registered patent attorneys, use free USPTO resources, get honest evaluations from contingency-based firms, and validate market demand before manufacturing. The 99.86% failure rate means inventors should treat the company as effectively the same risk as outright scams—the distinction proves meaningless when the financial outcome remains identical.
This company is a fraud. InventHelp is a complete scam and Robert Susa should be ashamed. They sell you a lie, and once you send them your idea, they steal it. They send letters saying thousands of companies will review your invention. Then another letter comes saying 100 companies are interested. After that, silence. Then out of nowhere, you see your idea on shelves—slightly changed—but it’s your idea.
Because we are poor people, there will be no justice for us. They know this. That’s why they do it. They take advantage of people who don’t have the money to fight back.
Do NOT trust InventHelp. Don’t believe the fake reviews. If you have an idea, protect it yourself first—get a patent, borrow from friends, take out a small loan if you have to—but do not go to these people. Trust no one, especially not InventHelp or Robert Susa. They get no stars from me. I’m currently looking for an attorney to sue them.
Thank you for your review of InventHelp. We need more reviews about this company and Robert Susa.
Good luck friend I hope you get every penny you deserve and more they should go to jail for 40 years
How can InventHelp help with my invention idea? Any InventHelp success stories?
I cannot recommend how InventHelp can help with your invention idea after researching here and publishing the brutal truth. There are success stories about inventors like Lenart Trim, creator of the Molding Puller, as well as the kitchen tool MixAid. Even though, as my research says 99% of others are bad stories.
Mixaid is Robert Susa’s new wife’s hobby project. This is not the type of service or promotion actual InventHelp customers get, despite thousands in fees. Robert Susa is only working to promote Mixaid because he will profit off of it.
MixAid is part of his most recent wife’s business they are trying to establish (Maura Belajac/Modaura). This woman also has a history of unethical business practices with Pinnacle Sales/P&H.
How Much Does InventHelp Cost?
InventHelp doesn’t publish specific pricing publicly, and contracts are customized to each idea. Inventors receive a breakdown of services and costs after meeting with a representative.
From customer reviews and reports, costs include $9,700 for marketing an LED pet collar, $10,000 for a VIP package, and $15,000 for a marketing video package. The pricing reflects the level of commitment, with higher costs for comprehensive support throughout the entire process.
Please note that, according to a 2018 class action lawsuit, between 2015 and 2017, only 0.75% of InventHelp clients (49 out of 6,564) made more money than they paid to the company. Many reviews mention high fees with disappointing results, limited follow-up, and difficulty getting responsive customer service.
Yes they took my $14000.00 hard earned money with nothing but false hope and a false dream. I would never ever recommend this company. They should really be ashamed.
I’m in Australia and paid InventHelp $7000 between January and May 2025. Through a so called Australian manager jared,who has since fled the company since I started asking questions. I have asked for a refund or a licensing agreement. The website is just a template on go daddy and I have only received negative emails from website companies saying that it’s poorly done and they’d like to offer me a new website for a few hundred dollars. If anyone here would like to contact me my email is [email protected]
Lidia, thank you so much for coming forward and sharing your review on InventHelp
I was in the invent help law suite filled all paperwork and received nothing.
I used to work at InventHelp. The inherent flaw is the services are simply offer poor incentives for manufacturing and venture capitalist participation. We informed Robert Susa of a better service model to assist the paying customers but he is only interesting in lining his pockets with money. Concepts that are pre-product to market fit need to be promoted much differently than products that are post product market fit. Since 99% of InventHelp client concepts are pre-product to market fit the services are a disservice to 99% of its revenue providers. Pre-product to market fit concepts should be promoting different concepts on days 1, 300, 600, 900, etc. The Robert Susa model takes your concept that in the ugly baby phase and tries to sell the same baby pictures for five years in a row. Their is a reason we take NEW schools pictures every year so we can show the growth and development of the human being.